Market Associate

🕒 September 8

🇲🇽 Mexico – Remote

💵 $43.5k - $48.3k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb • Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality • Secure availability over high compression dates, ensuring hosts maximize their revenue potential • Educate hosts on product updates and policy changes, while channeling their feedback to internal teams • Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform • Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success • Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs • Support Market Managers in delivering one-to-many education programs, including webinars and scaled email communications

🎯 Requirements

• 3+ years of experience in new sales, account management, or partner support • 2+ years of hospitality/travel industry experience (nice to have) • Strong time management and prioritization skills, with the ability to manage multiple accounts effectively • Proven experience working a book of business, driving engagement and growth through proactive account management • Highly goal-driven, with a strong bias for action and persistence in the face of challenges • Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person • Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus) • Fluency in English and Spanish

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits