Senior Market Manager

🕒 April 28

🏄 California – Remote

🏄 California – Remote

💵 $139k - $163k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Meet and exceed OKRs by owning the performance and success of the hotels within your portfolio • Operate autonomously to secure more inventory and create & implement strategic tactics to ensure your hotel & serviced apartment partners are successful in your markets, driving maximum business impact • Drive end-to-end assessment, analysis, and execution of strategy to drive maximum market performance • Present to, respond to, and deliver exceptional service to your hotel partners in a timely and efficient manner; driving successful outcomes • Leverage an intimate knowledge of your market to be the ‘go-to’ source for all information relating to local trends and market dynamics (e.g. pricing, demand seasonality, booking patterns, etc.) • Act as a mentor & player/coach to colleagues by developing account management strategies to be utilized by the Global Supply team, providing peer guidance, and assisting others in challenging problem solving • Confidently sell to and build strong relationships with senior-level hotel executives • Passionately continue learning and bettering your understanding as an expert in the hospitality industry and revenue management best practices, acting as a trusted industry advisor for your hotel & serviced apartment partners. • Collaborate with other Senior Market Managers, Regional Managers and cross-functional partners (Product, Marketing, Customer Experience, Revenue Operations, Strategic Partnerships) to drive regional supply strategy, cross-functional initiatives & implement innovative ideas in the mobile travel space

🎯 Requirements

• 8+ years of experience in new sales, account management, and partner support; showcasing a deep understanding and capability in fostering business relationships. • 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. • The ability to get things done with constantly changing priorities, projects and deadlines • Excellent communication, organizational, and analytical skills; detail-oriented but moves fast • Ability to establish strong relationships with and influence strong relationships with senior-level hotel executives • You are able to operate as “player/coach” if needed and be a resource to the Market Managers on the team • Familiarity with leading complex and/or cross-functional projects from concept to inception • Capacity to balance day-to-day responsibilities with longer-term strategic execution • You’re a quick learner and you’re fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way. Proactivity is key. • Flexibility to travel 25% of the time

🏖️ Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.