Senior Market Manager, Vietnamese Speaking

🕒 August 31

🇹🇭 Thailand – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 21%

infoinfo

🗣️🇻🇳 Vietnamese Required

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Build and manage partner relationships within Vietnam Core Host accounts and develop strong, long-lasting partnerships • Prospect and onboard new, high-quality supply in the assigned geography • Analyze data and use data-driven recommendations to identify and act on strategic opportunities to increase sales • Handle operational complexity and maximize the impact of resources • Develop deep knowledge of assigned geographic markets and serve as the go-to source for local trends and market dynamics • Represent Airbnb in external meetings and events with Core Hosts • Educate hosts on significant product changes and cascade product and policy feedback to internal stakeholders • Hold regular optimization calls and business reviews with partners • Respond to and deliver exceptional service to Core Hosts, occasionally traveling to the market for in-person support and guidance • Work cross-functionally with product, communications, public policy, and customer support teams to ensure long-term market success • Drive Homes business growth in Vietnam and maintain a competitive supply • Drive all phases of Homes acquisition and retention and market success, including acquisition strategy development, generating and converting supply leads, and strategic partner relationship management • Develop and iterate scalable localized supply management strategies for developed, competitive markets and nascent, untapped markets

🎯 Requirements

• 10+ years of experience in partnership, Business development, sales, or account management • Experience in Tech (Travel tech is a plus) • Experience in Vietnam is a must • Strong time management and prioritization skills • Proven track record of being able to effectively work a leads pipeline or book of business • Excellent communication and presentation skills and ability to communicate effectively with hosts via phone, email, meet-up, and in-person • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work • Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus • Ability to travel to Vietnam depending on business needs • Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus • Proven experience working cross-functionally • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments • Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives • Charismatic self-starter who is resourceful and self-sufficient • Fluent in Vietnamese and English is a must

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