Staff Technical Program Manager, Community Support Engineering

🔥 36 minutes ago

🇺🇸 United States – Remote

💵 $200k - $248k / year

⏰ Full Time

🔴 Lead

🤝 Developer Relations (DevRel)

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Develop a portfolio view of CSE programs’ scope and objectives. • Lead planning, execution, and delivery of large cross-functional initiatives. • Enable the teams to deliver against the roadmap at all stages of the project lifecycle. • Manage effective communications to leadership and across teams on key decisions, status, and risks. • Define and align on success criteria with relevant stakeholders. • Partner with developer teams to develop and enforce high quality internal documentation. • Collaborate with leadership to implement best practices and aligning on priorities across CSE. • Provide visibility into key performance indicators so leaders are aware of risks and opportunities. • Build atmosphere of trust within the team and inspire team to do their best work.

🎯 Requirements

• 10+ years of experience in the software development industry with at least 7 years as a technical program manager. • B.S. in Computer Science or a related technical discipline, or equivalent experience. • Demonstrated ability to work calmly through ambiguity to detailed solutions. • Self-motivated, proactive and ability to adapt well and work with teams having different operating cadences. • Proven track record of influencing others in combination with strong analytical skills. • Experience developing processes where little exists. • Detail-oriented with the ability to understand the bigger picture. • Experience working in a highly cross-functional environment. • Excellent written and oral business communication and people skills. • Exhibit knowledge of Asana, Jira, or other equivalent task management tooling. • Nice to have: Experience developing or working directly on various aspects of large-scale ML/AI platforms. • Nice to have: Experience with feature development of AI-powered product experiences. • Nice to have: Experience and passion for building and maintaining products leveraging AI models.

🏖️ Benefits

• Bonuses • Equity • Benefits • Employee Travel Credits