Senior AI Software Engineer

🕒 January 20

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Aircall

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 Venture Round on 2022-02

Telecommunications • SaaS • Enterprise

Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.

📋 Description

• Design, development, deployment, and operation of AI driven features • Collaborate with product managers, designers, and other engineers • Propose innovative solutions by staying ahead of AI trends • Participate in an on-call rotation for critical system issues • Mentor and promote tech growth within the teams

🎯 Requirements

• 5+ years experience in software development • Strong knowledge of LLMs and hands-on experience building with them • Proven understanding and direct experience with Agentic AI systems • Familiarity with AI frameworks (e.g., LangChain, LlamaIndex, AutoGen) • Experience working on frontend applications is a big plus • Nice to have: experience with AWS in production environment • Value code simplicity, quality, performance and maintainability

🏖️ Benefits

• Competitive salary package & benefits • Work-life balance is important at Aircall • Fast-learning environment • Entrepreneurial and strong team spirit • DE&I Statement promoting active inclusion