Aircall
501 - 1000 employees
Founded 2014
📡 Telecommunications
☁️ SaaS
🏢 Enterprise
💰 Venture Round on 2022-02
Telecommunications • SaaS • Enterprise
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
Senior Software Engineer - Backend/AI
🕒 June 18, 2025
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Aircall
501 - 1000 employees
Founded 2014
📡 Telecommunications
☁️ SaaS
🏢 Enterprise
💰 Venture Round on 2022-02
Telecommunications • SaaS • Enterprise
Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.
📋 Description
• Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. • Trusted by over 20,000 companies worldwide. • Aircall unifies voice and digital channels into one seamless platform. • Offering one-click integrations with leading CRMs and over 100 business tools. • With real-time, AI-powered insights and feedback, AI agents, and automation. • We help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. • With a global team of 600+ across nine offices. • Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. • How We Work at Aircall: Customer obsession, continuous learning, and delivering extraordinary outcomes.
🎯 Requirements
• AI experience is a must for this position: Knowledge about LLMs (GPT, Mistral, Llama, Claude, etc…) and experience developing with them (usage, prompting, etc), AI frameworks (Langchain, LlamaIndex, Auto Gen, etc), AI architectures (RAG, reranking, etc) • You have at least 5+ years of experience in back-end development in a large scale, preferably typed language (Typescript/Node.js, Java, Scala), with experience in Javascript, Ruby, or Python, with a focus on delivering for security, scalability, availability, and performance • Nice to have: Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon • Security is at the forefront of your mind in everything that you do
🏖️ Benefits
• 🚀 Key moment to join Aircall in terms of growth and opportunities • 💆♀️ Our people matter, work-life balance is important at Aircall • 📚 Fast-learning environment, entrepreneurial and strong team spirit • 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset • 💶 Competitive salary package & benefits
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