IT Systems & Infrastructure Manager

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August 7

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AireSpring

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Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

201 - 500 employees

Founded 2001

📋 Description

• Oversee the design, implementation, and maintenance of enterprise-wide IT infrastructure, including LANs, WANs, WLANs, VPNs, servers, storage, and cloud-based services. • Lead, mentor, and manage the infrastructure team, ensuring alignment with organizational goals and fostering a culture of continuous learning and collaboration. • Collaborate with DevOps teams to define, implement, and optimize tools and technologies, facilitating seamless deployment and system automation. • Develop and manage project plans, track progress, and report status updates to senior management using tools like Jira. Ensure project deliverables meet quality, scope, and timeline expectations. • Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction. • Contribute to IT strategy development, including budgeting, capacity planning, and resource allocation to support business growth and innovation. • Ensure the organization's systems are secure, resilient, and optimized. Manage system configurations, troubleshoot complex issues, and oversee disaster recovery planning. • Collaborate with business partners to understand requirements, provide technical guidance, and ensure technology solutions align with business objectives. • Create executive presentations, reporting matrices, and documentation to communicate project statuses, infrastructure health, and key metrics to upper management. • Evaluate, select, and manage vendor relationships and software tools, ensuring they meet the organization’s evolving infrastructure needs.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s degree or relevant certifications preferred). • 3+ years of management experience leading IT infrastructure teams. • Proficiency in managing enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices. • Experience with DevOps tools, concepts, and methodologies. • Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. • Exceptional communication and presentation skills, with experience engaging both technical teams and executive stakeholders. • Demonstrated experience in IT budgeting, vendor management, and contract negotiation. • Hands-on experience with hardware troubleshooting and system architecture. • Proven ability to research, evaluate, and recommend new technologies.

🏖️ Benefits

• Not specified