Project Manager, Managed Services

Job not on LinkedIn

September 24

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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AireSpring

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Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

201 - 500 employees

Founded 2001

📋 Description

• Manage end-to-end delivery of managed services projects, from initial planning through deployment and close-out. • Oversee 80+ concurrent or sequential projects annually, focusing on business infrastructure services such as EIA, SD-WAN, GPON, and firewall installations. • Collaborate with cross-functional teams, clients, and third-party carriers to ensure seamless coordination and communication. • Maintain detailed project documentation including project plans, status updates, process flows, and post-implementation reports. • Monitor and manage project scope, timelines, budgets, and resources to ensure successful delivery and operational readiness. • Develop and implement standardized procedures to improve project workflows and increase efficiency. • Act as primary liaison for customer communications, ensuring high satisfaction and timely issue resolution. • Use project tracking tools to provide consistent reporting and updates to stakeholders.

🎯 Requirements

• 5+ years of experience in project management within the telecommunications, or managed services industry. • Proven experience managing large volumes of complex technical projects involving network infrastructure. • Deep understanding of networking technologies such as SD-WAN, Ethernet, GPON, firewalls, DSLAMs, and EIA. • Strong working knowledge of carrier coordination, provisioning, and circuit ordering (ASR/LSR/SI). • Experience working with multiple telecom carriers (e.g., AT&T, CenturyLink, Verizon) and understanding their operational processes. • Proficiency with project management software and internal databases. • Strong analytical and documentation skills for business process analysis and optimization. • Exceptional communication and leadership skills across cross-functional teams and client-facing roles. • PMP or other relevant project management certification (preferred). • Experience with enterprise customers and/or educational institutions (preferred). • Familiarity with provisioning tools and telecom databases (preferred). • Ability to identify root causes of technical or operational issues and resolve them quickly. • Strong organizational skills with a proactive and goal-oriented approach.

🏖️ Benefits

• Competitive compensation and benefits package. • Opportunities for professional growth and leadership development. • Remote work (employees can work remotely).