Manager, Infrastructure Engineering

🕒 February 26

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Airship

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series F on 2018-06

SaaS • Artificial Intelligence • B2B

Airship is a comprehensive customer experience platform that empowers businesses to orchestrate, personalize, and optimize customer journeys across multiple channels, including apps, web, SMS, email, and mobile wallets. It offers a no-code solution, allowing teams to create seamless, mobile-first experiences without the need for extensive development resources. Airship's platform uses AI to enhance engagement and personalization through generative and predictive insights, supporting industries such as travel, retail, finance, and telecommunications. Trusted by leading global brands, Airship aims to overcome the challenges of disconnected and siloed customer interactions, driving loyalty and revenue growth through innovative, data-driven solutions.

📋 Description

• Lead, mentor, and develop a team of infrastructure engineers • Provide clear direction, feedback, and support to create a productive team environment • Anticipate, plan, and execute infrastructure projects aligned with company and customer needs • Participate in hiring as the team grows, including defining hiring strategy and conducting technical interviews • Collaborate cross-functionally with engineering, product, and security teams • Support broader company initiatives as needed beyond the immediate team scope • Maintain and improve cloud infrastructure on Google Cloud Platform • Drive improvements in CI/CD pipelines, observability, and automation • Evaluate and implement emerging infrastructure tools and practices • Support company initiatives around cost optimization, security, disaster recovery, and compliance • Respond to and manage critical incidents effectively

🎯 Requirements

• 5+ years in backend or infrastructure engineering roles • 2+ years managing or mentoring engineers • Strong project management skills—able to drive initiatives from planning to delivery • Excellent communication skills in English (required for collaboration with US-based leadership) • Experience with cloud platforms (GCP preferred, AWS acceptable) • Hands-on experience with Terraform or other Infrastructure as Code tools • Familiarity with container orchestration (Docker, Kubernetes) • Experience with CI/CD systems (GitHub Actions, Jenkins, Spinnaker) • Background in Python, Go, or Java for automation and tooling • Knowledge of security best practices, networking fundamentals, and incident management

🏖️ Benefits

• Medical insurance options for you and your dependents • Flexible time off, paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!

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