Delivery Consultant

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Airtable

501 - 1000 employees

💰 Secondary Market on 2022-06

Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date. We’re hiring! Join us in our San Francisco headquarters, or check out openings across Austin, London, Los Angeles, Mountain View, New York, and remote locations. See open roles here: https://airtable.com/careers

📋 Description

• Run recurring customer sessions with the operators and builders who will live in the system, surfacing the ground-level realities that change what gets built and how. • Build the interfaces, field agents, automations, data models, and integrations that translate a solution vision into working systems. • Make the calls that close the gap between designed and real: when user feedback signals a design issue, bring the solution, not just the flag. • Build efficiently with AI and reinvest the saved time in customer engagement; customer-facing time is actively measured and valued on this team. • QA your own work against how users will actually behave, not just whether automations fire correctly. • Create reusable build patterns that extend impact beyond individual engagements. • Achieve full Airtable platform proficiency within 90 days; advanced work across interfaces, automations, data modeling, and integrations is the baseline expectation.

🎯 Requirements

• AI is embedded in how you build, not something you reach for on select tasks. You use it across every phase of delivery: designing, building, testing, documenting. • 3–5 years in a client-facing delivery or implementation role, with direct accountability for whether systems work in practice, not just whether they shipped. • Hands-on technical depth: you have built complex systems with forms, automations, integrations, and data models, and you understand the tradeoffs at each layer. • You communicate across the room, equally fluent with C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. • You read the question behind the question. Customer requests often reflect what's comfortable, not what's needed. • You can read whether "this won't work" is a design problem or a change management problem, and you handle both. • You hold yourself to outcomes, not delivery. • You have mastered a complex platform quickly before and can do it again within 90 days. • Proven ability to work collaboratively with Product, Engineering, and Sales to drive outcomes and ensure cross-functional alignment.

🏖️ Benefits

• Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. • Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. • To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

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