Senior Product Marketing Manager, Customer

November 13

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Airtable

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Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date. We’re hiring! Join us in our San Francisco headquarters, or check out openings across Austin, London, Los Angeles, Mountain View, New York, and remote locations. See open roles here: https://airtable.com/careers

501 - 1000 employees

💰 Secondary Market on 2022-06

📋 Description

• Own customer storytelling with a strategic mindset • Identify and qualify high-impact AI use cases • Conduct deep-dive customer interviews • Lead demo sessions and capture customer builds • Write focused stories and produce demo videos • Build and manage a customer story database • Own insights and iteration using data

🎯 Requirements

• 5+ years in product marketing, customer marketing, or technical content at B2B SaaS companies • Exceptional storytelling and writing for technical/business audiences • Daily AI tool user—show us how you've used AI to accelerate your work • Strong customer relationship skills and ability to extract stories through thoughtful questioning • Autonomous operator—manage your pipeline, prioritize work, don't wait for direction • Technical aptitude—learn platforms quickly and understand implementations

🏖️ Benefits

• Compensation awarded based on work location, relevant skills, and experience • Opportunity to receive benefits • Restricted stock units • May include incentive compensation