
Healthcare Insurance • Artificial Intelligence • Insurance
Akido Labs is a company that focuses on making healthcare accessible and exceptional through the use of artificial intelligence. They offer tailored insurance solutions across multiple areas including life insurance, disability insurance, mental health coverage, and medical reimbursement. Their innovative approach aims to provide higher capacity for in-person visits, faster response times, and a more human-centric healthcare experience, positioning them at the forefront of the healthcare industry.
November 17

Healthcare Insurance • Artificial Intelligence • Insurance
Akido Labs is a company that focuses on making healthcare accessible and exceptional through the use of artificial intelligence. They offer tailored insurance solutions across multiple areas including life insurance, disability insurance, mental health coverage, and medical reimbursement. Their innovative approach aims to provide higher capacity for in-person visits, faster response times, and a more human-centric healthcare experience, positioning them at the forefront of the healthcare industry.
• Lead IT automation initiatives using Windmill, n8n, Power Automate, Azure Automation, or equivalent tools to eliminate manual work and enhance operational efficiency. • Manage projects across Microsoft 365, Azure, Active Directory, and identity lifecycle workflows. • Implement and optimize ticketing system automations (Zendesk or equivalent), including routing, AI-assisted triage, and reporting. • Drive projects supporting HIPAA compliance, annual Security Risk Assessments (SRAs), user access reviews (UARs), onboarding and offboarding automation, and security remediations. • Coordinate cross-functional IT programs with clinical, compliance, engineering, and global IT teams. • Develop and maintain project plans, KPIs, dashboards, and communication cadences. • Support procurement, vendor management, and deployment of IT tools and platforms.
• 5–8+ years of IT project management experience, with strong experience leading automation-focused IT projects. • Background in healthcare IT, including HIPAA compliance and clinical support environments. • Experience with automation platforms (Windmill, n8n, Power Automate, Azure Automation, Zapier, etc.) and familiarity with scripting (PowerShell, Python, JavaScript). • Strong recent experience with Microsoft 365, Azure, and Active Directory. • Track record of improving IT operations through workflow automation, KPI/SLA design, and ticketing system optimization. • Excellent communicator with strong documentation, planning, and cross-functional coordination skills. • Experience with Asana, Jira and other project mgmt tools. • PMP, CSM, or ITIL certifications preferred. • Based in Los Angeles (preferred) or remote within the U.S.
• Stock-options package • Health benefits include medical, dental and vision • 401K • Long-term disability • Unlimited PTO • Life insurance • Paid Leave Program
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