Solutions Architect

🕒 June 3

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Logo of Akuity

Akuity

11 - 50 employees

Founded 2021

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS • Cloud

Akuity is a company that provides an end-to-end GitOps platform for Kubernetes, focusing on deployment, promotion, and monitoring with tools like Argo CD, Kargo, and KubeVision. The platform extends Kubernetes APIs to enhance continuous delivery, container orchestration, and event automation. Akuity's solutions aim to simplify infrastructure management, improve security, and increase deployment efficiency, demonstrating significant time savings and improved shipping velocity for developers. Akuity also offers enterprise support for Argo, emphasizing security, compliance, and scalability for Kubernetes deployments.

📋 Description

• Drive the technical discovery process, uncovering customer pain points, requirements, and key business objectives to align Akuity's solutions to their needs • Prepare and deliver high-impact presentations, architecture walkthroughs, and live demos that showcase Akuity's platform and GitOps best practices • Deliver outstanding technical support to open-source users and enterprise customers across multiple channels including chat, GitHub, forums, and calls • Troubleshoot, diagnose, and resolve complex customer issues involving Kubernetes, Argo CD, and the Akuity Platform, escalating to the product engineering team when appropriate • Recognize patterns in customer issues and proactively contribute to our support playbook, documentation, and internal knowledge base • Develop tooling, integrations, and automation that improve the customer experience and extend the capabilities of the Akuity Platform • Collaborate closely with Engineering, Product, and Sales to relay customer feedback and influence the product roadmap • Represent Akuity at conferences, webinars, and community events — sharing your expertise and growing Argo's adoption.

🎯 Requirements

• 3+ years of experience working at the intersection of development and operations • Deep, hands-on expertise with Kubernetes configuring, deploying, and troubleshooting production-grade clusters across cloud providers (AWS/EKS, GCP/GKE, Azure/AKS) and/or on-prem • Meaningful professional experience with Argo CD, with knowledge of typical Argo CD patterns such as ApplicationSets, multi-cluster management, and advanced configuration • Software engineering skills: comfortable writing using e.g Go, Rust, Java, Python, or TypeScript; able to contribute solid PRs to open-source projects in the cloud-native ecosystem and build or extend integrations or tooling • Solid understanding of the software development lifecycle, CI/CD pipelines, and GitOps principles and patterns • Strong communicator who can convey complex technical concepts to both engineers and business stakeholders with clarity and confidence • Customer-first mindset with demonstrated ability to build trusted advisor relationships at the enterprise level • A proactive, systems-thinking approach — you look for root causes, anticipate issues, and design scalable solutions • Experience in a fast-paced environment; comfortable with ambiguity and able to manage multiple competing priorities • Excellent people skills — collaborative, humble, adaptable, and with a sense of humor.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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