Field Service Engineer

🕒 July 2

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Alcon

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

Healthcare Insurance • Biotechnology • Wellness

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Provide high quality technical support for Alcon customers • Manage a territory from technical, customer satisfaction and service perspective • Carry out new equipment installations in consultation with customers & sales force • Perform Repairs, Planned Maintenance plus submission of documentation • Provide sales and marketing colleagues with support when required • Actively promote and sell Alcon Service Agreements • Understand and adhere to all quality and ISO requirements

🎯 Requirements

• 3 years field experience in a customer facing service engineer role • Minimum of Certificate 3 in an Electronic related field • Ideally hold Biomedical Engineering qualifications • A current New Zealand Electrical Licence • Experience in Ophthalmic equipment highly desired • Advanced PC literacy • Valid driver’s license • Experience with electronic test equipment (multimeters, oscilloscopes, etc.) • Ability to travel frequently throughout New Zealand and occasionally internationally • Regular physical activity including lifting, bending, crouching and manual handling

🏖️ Benefits

• Join a global leader in eye care innovation • Collaborative and supportive team culture • Competitive compensation package • Opportunities for career advancement • Make a meaningful difference in eye health