Account Manager – Dutch speaking

🕒 September 23

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 16%

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Algolia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

💰 $150M Series D on 2021-07

Consulting • Marketing • Logistics

Algolia is an innovative company specializing in AI-powered search solutions. Offering a comprehensive suite of tools, including AI Search, AI Browse, and AI Recommendations, Algolia helps businesses enhance their customer experiences through powerful search capabilities. Their platform supports a vast range of integrations such as Shopify, Salesforce Commerce Cloud, and Adobe Commerce, making it easy for businesses to implement and manage custom search functionalities efficiently. Algolia is known for its fast, scalable search engine, capable of handling over 1. 7 trillion queries annually, and provides extensive analytical insights and user interface components tailored for specific customer journeys.

📋 Description

• Own and manage a large portfolio of existing Commercial customers • Retain and grow recurring revenue across the install base • Understand customer business objectives, use cases, and success criteria • Identify upsell and cross-sell opportunities • Serve as the primary commercial contact for accounts • Build relationships with stakeholders and decision-makers • Drive account planning and execution strategies • Lead renewals, pricing discussions, and expansion conversations • Partner with Customer Success, Solutions Engineering, Support, and cross-functional teams • Monitor account health and usage signals to prevent churn and mitigate contraction • Maintain accurate forecasting and pipeline management • Advise customers with insights, best practices, and a consultative approach

🎯 Requirements

• Fluent in Dutch and English • 4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue • Ideally, experience working with eCommerce or digital experience platforms • Experience managing and growing a book of business • Proven ability to identify and close expansion opportunities within existing accounts • Strong collaboration skills and ability to engage cross-functional partners • Ability to manage a high volume of accounts while maintaining attention to detail and prioritisation • Experience with SaaS, APIs, or developer-focused products (nice to have) • Familiarity with usage-based or consumption-based business models (nice to have) • Familiarity with the Dutch and Nordic markets (nice to have)

🏖️ Benefits

• Flexible workplace model with autonomy to choose where and when to work • Remote work option within the specified country, either fully remote or hybrid-remote • Total Rewards philosophy to compensate and recognize employees for their work

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