Client Technology Manager, Level II

🕒 5 days ago

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Logo of Alight Solutions

Alight Solutions

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions • Support complex client requirements, while keeping Best Practices in mind • Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions • Supporting client acceptance testing for implementation project • Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle • Lead/Support our global partners and client teams in the development of creative, high-quality solutions • Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development • Leveraging as a coach (outside of aligned client) to support broader critical business needs • Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

🎯 Requirements

• Possess Bachelor's or equivalent work experience • Possess 3 or more years of technical experience • Able to translate concepts to client requirements that drive technological and process solutions to meet client needs • Possess project and client management experience • Possess analytical, problem-solving, and organizational skills • Possess Leadership and coaching skills • Possess Excellent verbal, written, and interpersonal communication skills

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities

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