Medical Assistant – Telehealth, Seasonal Home Visits

🕒 May 26

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Logo of Alignment Health

Alignment Health

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

👥 B2C

💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11

Healthcare Insurance • B2C

Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.

📋 Description

• Supports clinicians behind the scenes and helps members navigate their appointments with confidence. • Greets patients virtually in a friendly, service-oriented manner in compliance with Alignment policies and workflows. • Calls members to schedule, reschedule, and confirm appointments. • Rooms and interviews patients, collects intake information, measures vital signs (as applicable), and documents reason for visit. • Supports telehealth visits using platforms such as AVA, Doximity, and Zoom.

🎯 Requirements

• Minimum (2) years' medical assistant experience • Minimum (1) year customer service experience • Required: High School Diploma or GED. Completion of an accredited medical assistant program • Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. • Comfortable with local travel during HEDIS season • Valid driver's license and reliable transportation • Preferred: Bilingual English and Spanish • Preferred: Experience working with Medicare population

🏖️ Benefits

• Assignment Type: Long-term temporary engagement with medical benefits • Mileage reimbursed for local home visits

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