Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
👥 B2C
💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11
Healthcare Insurance • B2C
Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.
Resolution Specialist, Spanish Bilingual
🕒 April 22
🇺🇸 United States – Remote
💵 $41.6k - $57.6k / year
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
👥 B2C
💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11
Healthcare Insurance • B2C
Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.
📋 Description
• Manage assigned member resolution cases from intake through final closure • Serve as a subject matter resource for escalated member issues • Conduct outreach to investigate, resolve and communicate case outcomes • Provide clear explanations of health plan benefits and options
🎯 Requirements
• Minimum 1 year of healthcare experience • Minimum 1 year of contact center experience • Experience assisting members with navigating healthcare services • Bilingual English and Spanish preferred • Strong verbal and written communication skills
🏖️ Benefits
• Health insurance • 401(k) • Paid time off • Professional development opportunities
Apply NowSimilar Jobs
🕒 April 21
Collector II responsible for managing calls on past due mortgage and maintenance accounts for Hilton Grand Vacations. Emphasizing compliance with state and federal laws in a supportive work environment.
🇺🇸 United States – Remote
💰 Post-IPO Debt on 2024-11
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
🗣️🇯🇵 Japanese Required
🕒 April 16
Bilingual Patient Engagement Specialist helping patients navigate their medication journey at Shields Health Solutions. Conducting proactive outreach in both English and Spanish from a remote workspace.
🗣️🇪🇸 Spanish Required
🕒 April 16
Patient Care Representative managing inbound and outbound calls for healthcare clients. Ensuring HIPAA compliance while providing assistance and scheduling appointments.
🇺🇸 United States – Remote
💵 $13 / hour
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
🕒 April 15
Bilingual Virtual Customer Representative providing phone support for Cellular customers. Assisting with inquiries while working remotely within the Oklahoma area.
🗣️🇪🇸 Spanish Required
🕒 April 15
Bilingual Virtual Customer Representative providing customer support and troubleshooting for Consumer Cellular. Handling customer inquiries in both Spanish and English, available for flexible scheduling.
🇺🇸 United States – Remote
💵 $16 - $17 / hour
💰 Private Equity Round on 2020-12
⏰ Full Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
