Bilingual Care Coordinator, Vietnamese/Spanish

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $41.5k - $62.2k / year

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Reach out to members regarding referrals, prior authorizations, medication refills, and appointment scheduling • Support transitions of care by completing tasks and assessments after hospital or SNF discharges • Collaborate with RN Case Managers to manage care for a panel of SNP members • Monitor alerts (e.g., new diagnoses, admissions, discharges) and communicate important changes to the care team • Serve as a trusted point of contact for members—building relationships and advocating for their care • Maintain accurate and timely documentation in the Case Management system • Assist with provider communications, including record requests and document distribution • Participate in team meetings and case reviews to help optimize member care • Maintain compliance with HIPAA, organizational policies, and departmental deadlines

🎯 Requirements

• Bilingual in Spanish or Vietnamese (required) • 1+ year of experience in a healthcare IPA setting • 1+ year of experience with referrals and prior authorizations • High school diploma or GED (Bachelor’s degree preferred; or 4 years of equivalent experience in lieu of degree) • Basic proficiency in Microsoft Outlook, Word, and Excel; typing speed of 25+ WPM • Strong communication and interpersonal skills • Ability to prioritize and multitask in a fast-paced, high-volume environment • Familiarity with Medi-Cal and managed care plans

🏖️ Benefits

• Be part of a mission-driven organization making healthcare more accessible for seniors • Work in a collaborative, inclusive, and remote-friendly environment • Build a career where your compassion and attention to detail make a daily impact