Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
Scheduling Specialist
🔥 10 minutes ago
🗣️🇪🇸 Spanish Required
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Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
📋 Description
• Provides outreach and support to ensure all eligible members have access to care • Conducts member outreach phone calls and/or receiving inbound phone calls • Collaborates with partners to facilitate the member experience • Identifies members for care gaps and connect to appropriate provider or vendor • Responsible for real-time documentation and timely wrap-up for outcomes reporting • Excels in customer service to ensure high member satisfaction
🎯 Requirements
• Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO • High School Diploma or GED • Strong computer skills, typing 40+ words per minute • Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean preferred
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements
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