Ali Law Group, P.C.
B2B • Compliance
Ali Law Group, P. C. is a labor and employment law firm that counsels employers on compliance, risk mitigation, and litigation defense. The firm provides a wide range of employer-focused services including workplace investigations, EEO/harassment and discrimination prevention, wage & hour issues, employee relations, leaves of absence, benefits, labor relations, contracts, and safety (including COVID-19). They also offer remote work solutions, training, and a subscription-based @work with ALG service with live webinars and on-demand HR/legal content to help businesses stay informed and compliant.
Intake Specialist, Bilingual English-Spanish
Job not on LinkedIn
November 27
🗣️🇪🇸 Spanish Required
Ali Law Group, P.C.
B2B • Compliance
Ali Law Group, P. C. is a labor and employment law firm that counsels employers on compliance, risk mitigation, and litigation defense. The firm provides a wide range of employer-focused services including workplace investigations, EEO/harassment and discrimination prevention, wage & hour issues, employee relations, leaves of absence, benefits, labor relations, contracts, and safety (including COVID-19). They also offer remote work solutions, training, and a subscription-based @work with ALG service with live webinars and on-demand HR/legal content to help businesses stay informed and compliant.
📋 Description
• Review emails and chats constantly for new leads, file setups, audits, or other requested needs. • Organize contracts, termination letters, photos, and other documents on Dropbox. • Answer all the inbound calls, clients, and leads with great customer service skills. • Transfer calls to the right member of the team when needed. • Set up Filevine projects for new clients or the tools requested. • Register all the comments, observations, and updates. • Review and look for new contracts to be registered into Filevine. • Follow up on the leads assigned, ensure a great quality interaction, and clean up the old leads. • Answer new potential clients, ask probing questions, and follow the process to complete the sign-in or escalate the call to an Intake Specialist. • Complete the intake process of a new client to be transferred to the Pre-Litigation department. • Send the submission emails to the Pre-Litigation department for new clients to start the case (notification). • Complete clinic referrals, taking into consideration the client's location. • Participate in stand-up meetings, dailies, weeklies, and monthly meetings. • Close contracts.
🎯 Requirements
• Fully Bilingual (English) • Sales background • Experience in personal injury is a plus • Your PC or Laptop (A wired connection to your modem is recommended) • Headset with noise canceling / quiet place to work in
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