Implementation Manager

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🔥 12 hours ago

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Banking • Fintech • SaaS

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Own the delivery of Alkami's Business Omni, in-branch, and specialty account type configurations from kick-off through go-live. • Develop and document repeatable, scalable implementation methodologies across account types. • Hire, develop, and lead a team of Implementation Managers and specialists. • Take clear ownership of the in-branch and specialty implementation pipeline. • Serve as an escalation point and trusted advisor for banks and credit unions navigating complex onboarding implementations. • Work closely with Product, Engineering, Customer Success, and Support tracks to unblock deployment issues.

🎯 Requirements

• 3–5 years of experience in software implementation, project management, or technical delivery ideally in a SaaS or fintech environment. • Direct experience working inside a bank or credit union • Hands-on experience with account opening software • People management experience, or a clear, demonstrated readiness to step into a leadership role. • A structured, process-oriented mind to build the runbook • Strong written and verbal communication skills • Willingness to travel to customer sites as needed.

🏖️ Benefits

• Remote-first environment • Unlimited paid time off • 401(k) with employer match