Senior Network Engineer

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Banking • Fintech • SaaS

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Provide network support for various Alkami cloud, corporate, and customer environments • Work directly with customers to support Alkami's networking products and solutions • Completes assigned work through ticketing system for various systems • Takes ownership of network troubleshooting from beginning to resolution • Utilize various troubleshooting tools, such as log file analysis and packet captures • Ensure continued smooth operation of Alkami’s growing network infrastructure • Monitor infrastructure performance • Plans and performs systems upgrades, patching, and compliance remediation tasks • Installation and continual maintenance of various network systems such as firewalls, routers, switches, and load balancers • Maintain and administer monitoring systems and troubleshooting tools • Documents Networking processes and procedures • Creates and maintains logical and physical network diagrams, and knowledge base articles • Review, verify, and perform various IT system maintenance such as backups, upgrades, and patching • Mentors junior Network Engineers • Provides on-call support during both business and non-business hours

🎯 Requirements

• Typically requires a minimum of 5 years of related experience • 5+ years hands-on network design, administration, configuration and troubleshooting • Cisco CCNP or equivalent certification • AWS Certified Cloud Practitioners certificate or higher • 1-2 years network automation and programming experience • Mastery of networking technologies (including load balancers, firewalls, and VPN) • Excellent customer support • Excellent problem-solving, collaboration and troubleshooting skills • Effective communication skills both written and verbal. • Bachelor’s degree in Computer Science, Computer Systems, Systems Engineering or equivalent experience

🏖️ Benefits

• remote-first environment • unlimited paid time off • 401(k) with employer match