Medical Billing Team Lead

Job not on LinkedIn

🕒 May 20

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Logo of All Care To You

All Care To You

51 - 200 employees

Founded 2018

Management Service Organization (MSO)

📋 Description

• Mentor other team members in the details of their assigned health plan, providing answers to questions and direction when needed • Review provider escalations and provider resolution or escalation to management as needed • Review complex patient accounts requiring identification of duplicate claims, corrected claims, overpayments, underpayments, and other issues and work them to resolution • Conduct timely and accurate follow-up on professional services claims to ensure all requested information has been submitted and claims are being processed utilizing payor portals, secure chat, secure messaging, and telephone calls • Identify missing payments from the health plan and assists in researching/locating payments • Review incoming correspondence from health plans and takes appropriate action or escalates to designated team members as needed • Identify pending claims and determines next steps required to obtain reimbursement for claim • Use existing queries to review limited new denials for processing errors, appropriately assigns a status based on review, corrects any internal errors and resubmits claims as necessary • Follow up with insurance carriers, providers, or other stakeholders to gather additional information or documentation required for claims resolution • Monitor incoming messages from providers and respond to the provider or escalates the request to the appropriate team member • Assist with special claims research projects as assigned • Document all interactions and updates in the claims management system • Maintain accurate records of claim status, actions taken, and resolutions utilizing established policies and procedures • Prepare and submit reports on claim follow-up activities and status updates to management as requested • Ensure all claims follow-up activities comply with company policies, industry regulations, and legal requirements • Stay updated on changes in insurance policies, regulations, and industry standards • Must meet quantitative production standard of working 75 - 125 claims per week • Attend departmental and company meetings as required • Identify and report trends which could have an overall negative impact on claim payments such as processing errors, denials, or billing issues • Investigate and resolve discrepancies or issues related to claims processing and payment • Work with other team members and departments ensure proper claim submission • Identify and recommend process improvements to enhance the efficiency and effectiveness of the claims follow-up process • Participate in training and development opportunities to stay current with best practices and industry trends.

🎯 Requirements

• A minimum of 5 years’ experience as a medical biller or similar role • Excellent technical skills including the ability to work in multiple systems simultaneously and learn new systems quickly • EZ-Cap experience preferred • Electronic Data Interchange (EDI) Clearinghouse (Office Ally) experience preferred • Microsoft Suite – Outlook, Teams, Office365, OneNote, OneDrive, SharePoint • Sequel Server Management Studio • Confluence • Azure • Thorough knowledge of healthcare benefits, network participation, coordination of benefits, referral and authorization requirements, and insurance follow up • Working knowledge of CPT Codes, ICD-10 Codes, Modifiers, MUE, LCD, NCD, and CCI edits • Must have strong time management skills, be able to multi-task, resolve problems utilizing critical thinking, be detail oriented and highly organized • Ability to work in a fast-paced environment while maintaining strict confidentiality • Excellent written and verbal communication skills.

🏖️ Benefits

• 100% employer paid medical, vision, dental, and life coverage • Paid holiday • Sick time • Vacation time • 401k plan • Additional employee paid coverage options

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