CloudOps Technical Lead

Job not on LinkedIn

🔥 16 minutes ago

🇷🇴 Romania – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 41 days.
• No salary listed.

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AllCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

AllCloud is a cloud consulting company that provides tailored AWS and Salesforce solutions to optimize operations and accelerate innovation for businesses. They specialize in cloud platforms, data and AI, and managed services, helping companies in various industries including financial services, retail, and technology. As a recognized AWS Premier Consulting Partner and Salesforce Consulting Partner, AllCloud offers expertise in cloud transformation, Customer 360 insights, and scalable cloud infrastructures.

📋 Description

• Deliver advanced remote cloud operations for customer AWS environments across health monitoring, security operations (SOC), AWS Partner-Led Support and cloud operations • Resolve incidents and perform configuration, maintenance, patching, backup and disaster recovery • Build and maintain automation, scripts and tooling to remove repetitive operational work • Implement and tune monitoring, alerting and observability • Apply and verify cloud security, backup/DR and cost-optimization best practices • Act as the final technical escalation point for complex infrastructure, network, security and application-level issues • Take technical command of critical and high-severity incidents, coordinating with DevOps, Solutions Architecture and Security specialists and communicating with customers until resolution • Lead root cause analysis and blameless post-incident reviews, carrying fixes through to runbooks, automation and monitoring changes • Identify and eliminate recurring problems across customers • Design, maintain and run the hands-on technical ramp-up program for new and junior CloudOps Engineers • Hold technical sessions, deep-dives and labs on AWS services, troubleshooting, tooling and new technology • Pair with engineers on live issues and review configurations, scripts, runbooks and customer-facing technical communications • Help engineers progress into DevOps Engineer, Solutions Architect or Data Engineer roles • Own the technical quality of the CloudOps knowledge base in Confluence • Define technical standards for incident handling, change, RCA and environment hygiene • Evaluate AWS services, observability tooling and automation approaches and recommend adoption • Lead the technical content of customer calls, operational syncs, incident reviews and roadmap discussions • Serve as the technical voice in customer escalations and answer customer configuration and integration questions • Work as an individual contributor during standard business hours with no shift commitments

🎯 Requirements

• 5+ years of hands-on experience in Cloud Operations, NOC/SOC, systems engineering or advanced technical support • Track record of being the senior engineer others escalate to • Deep, practical expertise in AWS and its core services (EC2, VPC, S3, IAM, CloudWatch, Lambda, EBS, EKS, ECS) • Working knowledge of Azure or GCP is a plus • Strong Linux and Windows administration skills • Solid networking and security experience in production environments • Proven ability to lead troubleshooting and root cause analysis on complex, multi-component issues • Proficiency in scripting (Python, Bash, PowerShell) and automating operational tasks • Hands-on experience with monitoring and observability platforms (Datadog, Prometheus, Grafana, ELK, Splunk, CloudWatch) • Experience mentoring, training or onboarding junior engineers • Comfortable leading technical conversations directly with customers • Strong documentation habits; experience maintaining runbooks and a knowledge base such as Confluence • High independent-learning ability, attention to detail and ability to prioritize in a fast-paced environment • Exceptional oral and written communication skills in English • Infrastructure as Code (Terraform, CloudFormation) and CI/CD experience is an advantage • Container technologies and orchestrators (Docker, Kubernetes, EKS, ECS) is an advantage • AWS certifications or equivalent cloud/observability certifications are an advantage • Familiarity with AllCloud operational platforms (OneLogin, 1Password, AWS Console management, Jira, Salesforce) is an advantage • Prior experience mentoring engineers into DevOps, Solutions Architecture or Data Engineering disciplines is an advantage

🏖️ Benefits

• Competitive salaries • Bonus incentives • Benefits • Flexible hours • Mentoring • Learning and personal development opportunities

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