Residential Support Representative – Bilingual (French/English)

🔥 18 hours ago

🗣️🇫🇷 French Required

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Logo of Allegion

Allegion

10,000+ employees

Founded 2013

🔐 Security

🔧 Hardware

🏢 Enterprise

💰 Post-IPO Debt on 2022-06

Security • Hardware • Enterprise

Allegion is a company specializing in security solutions, focusing on security around the door and adjacent areas. They produce a wide range of products from mechanical locks to advanced biometric scanning devices, providing integrated and simple security solutions. Allegion aims to redefine security through innovative technology, ensuring safety wherever customers may be.

📋 Description

• Communicate directly with customers via phone or email to identify and resolve a wide variety of issues and inquiries • Investigate, document, and administer product warranty programs • Enter and modify customer orders in the business operating system • Document customer interactions in the CRM application

🎯 Requirements

• Bilingual (French/English) is required • Minimum 2–3 years of related customer service or industry experience • Call center experience is preferred • Knowledge of Microsoft Office and manufacturing operating system (AS400)

🏖️ Benefits

• Health, dental, and other insurance coverage to help you stay safe and healthy • Tuition reimbursement • Generous paid time off

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