Senior Technology Program Manager

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Alliance for Children's Rights

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1992

🤲 Charity

🤝 Non-profit

📚 Education

Charity • Non-profit • Education

Alliance for Children's Rights is a non-profit organization dedicated to advocating for the rights and needs of children and young adults impacted by the foster care system. The organization provides essential services including legal support, educational resources, and policy reform efforts to ensure that these vulnerable populations receive the necessary support to thrive. Through various programs and initiatives, Alliance for Children's Rights works to clear barriers to stability and promote better outcomes for young people and families affected by foster care.

📋 Description

• Partner with business and technology leaders to shape program vision, scope, success metrics, and multi-year roadmap. • Translate strategic goals into a sequenced portfolio of projects and workstreams, with clear sequencing, dependencies, and outcomes. • Make reaccommodation on program scope, sequencing, and resource allocation within agreed guardrails; negotiate trade-offs directly with senior stakeholders. • Define and track business value and outcome metrics for the program - not only on-time and on-budget delivery, but adoption, performance, and impact against business goals. • Establish benefits realization plans and partner with business leaders to measure achievement of expected outcomes following implementation. • Own program budget planning, forecasting, and accountability in partnership with Finance. • Maintain an integrated view of the program over time, anticipating future phases and dependencies. • Orchestrate multiple concurrent workstreams within the program, owning integrated plans, sequencing, and cross-workstream dependencies. • Directly run the day-to-day project management for workstreams within the program, including intake, planning, requirements gathering, risk and issue tracking, testing, deployment, and handoff to operational teams. • Oversee the integrated delivery of additional related projects through assigned project managers. • Facilitate sprint ceremonies (standups, planning, retrospectives) and partner with business analysts and technical leads to refine and prioritize backlogs. • Identify and mitigate program-level risks; proactively escalate when intervention is needed. • Maintain accurate program status, reporting, and budget tracking across all workstreams. • Lead through influence in a matrixed environment, including functionally leading and coordinating cross-functional program teams - project managers, business analysts, engineers, and external vendors. • Direct the work of external vendors and agency partners on program deliverables. • Serve as the primary point of contact and trusted advisor for executive sponsors, business partners, and external vendors within the program. • Lead executive steering committees and governance forums, preparing decision materials and facilitating resolution of strategic issues. • Coordinate change management, adoption, and communications planning across affected divisions so that new platforms and ways of working land successfully. • Anticipate and surface organizational impacts of program decisions; build coalitions to address them. • Communicate program health, progress, decisions, and tradeoffs to audiences ranging from working teams to the Leadership Team. • Contribute lessons learned, templates, and standards back to the Technology PMO; help mature UUSA's program management practice. • Apply and refine UUSA's project and program governance, tools, and methodologies at the program level. • Conduct post-phase reviews to assess what worked, identify root causes when things did not, and improve future delivery.

🎯 Requirements

• Bachelor's degree required, Master's preferred, and 8+ years of experience leading enterprise technology programs and directly running the underlying projects in matrixed environments. • Demonstrated success leading multi-year, cross-divisional technology initiatives end-to-end, from shaping the program through tactical delivery and adoption. • Comfortable operating at both strategic and tactical levels - able to move from an executive roadmap conversation to facilitating a sprint standup the same day. • Strong influence-without-authority skills; able to lead senior stakeholders, peers, and external partners toward shared outcomes. • Expertise across both Agile and traditional project and program management methodologies, with the ability to blend them appropriately. • Analytical thinker and problem solver able to navigate ambiguity and shifting priorities, bringing structure without imposing rigidity. • Experience leading change management and driving adoption of new platforms or ways of working. • Excellent communication and stakeholder management skills across all levels of an organization. • Working AI literacy - comfortable using AI tools to accelerate program work (e.g., synthesizing status across systems, drafting communications, analyzing data) and able to thoughtfully evaluate AI-enabled solutions as part of program delivery. • Experience using Jira, Confluence, or comparable tools to track and manage technical workstreams.