Licensed Customer Service Professional

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πŸ”₯ 17 minutes ago

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

πŸ‘₯ B2C

πŸ’Έ Finance

πŸ’° $500M Post-IPO Debt - Allstate on 2024-06

B2C β€’ Finance

Allstate is a large U. S. -based insurance and financial services company that provides property and casualty insurance products, including auto, homeowners, and other personal lines, primarily to individual consumers. The company also offers financial products and services such as investment and retirement solutions, and operates via a network of agents and digital channels.

πŸ“‹ Description

β€’ Answer and manage incoming client phone calls in a professional and friendly manner β€’ Assist clients with endorsements and policy changes on auto, home, and other lines of insurance β€’ Provide clear explanations of billing statements, payments, and account balances β€’ Process customer requests accurately and in a timely fashion β€’ Ensure compliance with state and Allstate guidelines in all client interactions β€’ Support the agency team with administrative and service-related tasks as needed

🎯 Requirements

β€’ Active Pennsylvania Property & Casualty License (required) β€’ Prior experience in insurance customer service or related field preferred β€’ Strong communication and problem-solving skills β€’ Ability to work independently and manage multiple tasks β€’ Proficient with basic computer systems and agency management software (training provided)

πŸ–οΈ Benefits

β€’ Competitive hourly pay, with opportunity for growth within the agency

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