Allstate
10,000+ employees
Founded 1931
💸 Finance
💰 Post-IPO Equity on 2014-01
Insurance • Finance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
Senior Manager, Service Excellence – Roadside
🔥 0 minutes ago
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Allstate
10,000+ employees
Founded 1931
💸 Finance
💰 Post-IPO Equity on 2014-01
Insurance • Finance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
📋 Description
• Lead programs that support service excellence and align with performance goals. • Help frontline teams succeed by ensuring effective training. • Partner with operations leaders to identify service gaps. • Support ongoing improvements for customer-focused service. • Review quality results and customer feedback to find trends.
🎯 Requirements
• 5+ years of experience in management roles • Strong leadership abilities • Excellent problem-solving skills • Knowledge of service recovery practices • Proficient in data analysis
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible working arrangements • Professional development
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