Support Specialist

Job not on LinkedIn

2 days ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+3 more states

🌵 Arizona – Remote 🐊 Florida – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Allsup

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B2C • Healthcare Insurance • Finance

Allsup is a leading nationwide provider of Social Security Disability Insurance (SSDI) representation services. With over 40 years of experience, Allsup assists individuals in navigating the complex SSDI application and appeals process, ensuring they receive the benefits they deserve. Additionally, Allsup offers financial solutions and aid, coordinating various benefits including healthcare coverage and returning to work. The company also supports veterans in disability appeals, helping them secure favorable outcomes in VA-related disability cases.

501 - 1000 employees

Founded 1984

👥 B2C

⚕️ Healthcare Insurance

💸 Finance

📋 Description

• Performs essential data entry into the SSA systems • Documents thoroughly and accurately the notes database with any information related to the client’s file • When necessary, sets the appropriate task • Prints and submits forms to be forwarded to the clients and Social Security • Selects and prepares the correct letters to be sent with these forms (both as deemed necessary) • Processes incoming and outgoing mail • Processes emails coming into the general email box • Utilizes the task system, taking the appropriate actions on tasks and ensuring that the next task sets correctly • Communicates with clients, Associates, and SSA when necessary via phone calls • These communications should be made with empathy, courtesy, and professionalism • Sets priorities and organizes workload to maximize productivity and achieve departmental goals • Maintain strict confidentiality of client and Allsup information • Must complete other responsibilities as assigned

🎯 Requirements

• High School diploma or GED required • Associate’s degree with 6 months general office experience or appropriate Allsup experience preferred • Ability to learn, retain and apply information • Ability to multitask effectively in a fast paced environment • Strong organizational skills • Excellent written and verbal communication and customer relations skills • Must be flexible, adaptive and responsive to change • Highly motivated and target driven

🏖️ Benefits

• Health, Dental, and Vision Insurance • 401(K) Matching • Short-Term and Long-Term Disability Insurance • Life Insurance • Paid Time Off • Paid Holidays • Flexible Spending and Health Savings Account • Tuition Reimbursement • Pet Insurance • Employee Assistance Program