Insurance Technician I – Billing, Life Insurance Operations

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🔥 3 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Alper Seguros

Alper Seguros

1001 - 5000 employees

Founded 2010

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

💰 $27.7M Post-IPO Equity - Alper on 2022-07

B2B • Healthcare Insurance • SaaS

Alper Seguros is one of Brazil’s largest insurance brokerages offering a broad portfolio of corporate and personal insurance products, digital platforms and risk-management services. The company serves a large B2B client base and individual customers with solutions including corporate benefits and health plans, cyber risk, cargo and transportation insurance, agribusiness insurance, auto and personal lines, reinsurance and specialty risk products. Alper also operates digital platforms (Dr. Alper telehealth, VC+Seguro online contracting, AlperAgroTech) and a partner distribution network to streamline sales and administration.

📋 Description

• Ensure the dispatch of billing kits properly checked to clients, within established SLAs, to ensure payments are processed by their due dates. • Receive and verify the billing files/data sent by the client, ensuring they comply with contractual rules. • When analysis of the Enrollment/Application Form is required, be responsible for checking, sending, and following up with the insurer and the client. • Upload files to insurers' websites or send them by email. • Download invoices via insurers' websites/channels, verify them and send to clients; if inconsistencies are found, return them to the insurer for correction. • Store files provided by clients and insurers in each client's internal system. • Prepare reports and allocations using internal tools, according to the client's requested format. • Send billing kits, within established SLAs, containing the required files, by email or system to clients. • Negotiate due-date extensions for boletos (payment slips) with insurers/operators in case of an internal failure or delay. • Clarify clients' questions via email or phone. • Process endorsement entries in Alper's internal system. • Keep internal controls duly completed and updated. • Focus on SME clients (up to 200 lives).

🎯 Requirements

• High school diploma required; university studies in Business Administration, Insurance, or related fields are desirable. • Office suite / Google Workspace • Basic knowledge of Group Life Insurance • Behavioral: Commitment to delivery quality; organized, analytical, good communication skills

🏖️ Benefits

• Medical and dental coverage provided by Bradesco Seguros. • Meal or grocery allowance via flexible card. • Transportation allowance. • Profit sharing (PLR). • Total Pass: Plans with top-tier gyms and exclusive rates. • Life insurance. • Partnerships with language schools, study-abroad programs, universities, and various courses. • Discount on personal insurance for you, your parents, children, and spouse. • Childcare assistance and programs promoting mother and baby health. • Holiday on Insurance Professional Day.

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