IT Support Engineer

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Logo of Alten México

Alten México

10,000+ employees

Founded 1999

Engineering • Technology Consulting • IT Services

Alten México is a subsidiary of the ALTEN Group, a global leader in engineering and technology consulting. The company offers a wide range of services, including engineering and R&D, IT services, cybersecurity, and project management. With expertise in industries such as aeronautics, automotive, and life sciences, Alten México supports major clients in their innovation strategies. The company is committed to sustainable innovation, diversity, and corporate social responsibility, making it a leading player in outsourced engineering and IT services across various sectors.

📋 Description

• Install, configure, and maintain laboratory IT systems • Ensure system availability, performance, and security to laboratory operations • Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures

🎯 Requirements

• Computer Systems Engineering, Software Engineering, or Telematics Engineering • 5 to 8 years of experience • Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting • Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR • Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing • Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows • Knowledge of backup and disaster recovery systems to ensure data integrity • Experience with industry standards: FDA, GDPR, HIPAA • Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE • Pharmaceutical industry experience • Advanced English

🏖️ Benefits

• Competitive salary • Above-law benefits • Career growth and development plan • Remote work scheme • Support for home office setup

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