Central Reservations Agent

Job not on LinkedIn

🔥 2 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ Reservations Agent

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Alterra Mountain Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Alterra Mountain Company is a family of 17 iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley Mountain Resort in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada and Aspenware, the ski industry leader in technology services and e-commerce. For more information, please visit www.alterramtnco.com.

📋 Description

• Answer incoming calls and assist customers in booking ski and snowboard rentals, taking detailed notes on each call • Answer guest questions about our service, locations, and equipment • Upsell helmets, high-performance boots, damage insurance, and goggles based on customer needs • Call back missed calls /pending orders/loyal returning guests, answer emails and voicemails throughout your shift • Stay ahead of online bookings for your assigned markets, placing them and verifying missing information (we use Inntopia and Aspenware – we'll train you)

🎯 Requirements

• Comfortable navigating multiple computer programs at once (reservation software, shared inbox, phone systems – we’ll train you on our tools) • Reliable high-speed internet and a quiet home workspace • Availability for weekend and holiday shifts, our busiest periods • Previous call center experience preferred, not required

🏖️ Benefits

• Free Alterra Mountain Company Employee pass • Unlimited access to all Alterra Mountain Company owned resorts • Ability to upgrade to full Ikon Pass at heavily discounted rate • Ability to ski regularly * Barring blackout dates at Deer Valley • Access to 645+ industry discounted brands through Expert Voice • Discounted access to Rossignol/Dynastar/Lange equipment • 401K benefit and match for ALL staff members over 18 years old • Local ski pass reimbursement of up to $500 – in order to be eligible for reimbursement, you must work through your agreed upon end date