Altisource
Real Estate • Finance • Fintech
Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.
NOC Engineer
Job not on LinkedIn
September 24
Altisource
Real Estate • Finance • Fintech
Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.
📋 Description
• Monitor and support the company's production systems and applications using monitoring and diagnostic tools • Follow and track issues on the NOC; perform first level analysis and work with IT teams to bring issues to closure • Monitor product batch jobs, troubleshoot problems, and determine impact on the production schedule • Escalate and collaborate with Support groups, Service Owners, Vendors and Third Party Service Providers to ensure uninterrupted availability of services • Work proactively with Applications, Systems and Database teams to optimize application performance and batch job streams • Work closely with Systems, Applications, Database, and Network teams to manage changes to production environment, equipment, operating systems, application software and database systems • Create and manage daily/weekly/monthly performance metrics reports • Contribute to knowledge base articles and update process documents and playbooks when processes or applications change
🎯 Requirements
• Bachelor's Degree in Computer Science, Information Systems, or a related field or equivalent work experience • 2+ years of extensive experience in NOC • Working knowledge of Logic monitor tool preferred • Experienced and proficient with troubleshooting techniques and problem solving in a 24x7-production environment (SaaS/web) • Experience with scripting and command line in a Linux environment • Knowledge of database management and application stacks (advantage) • Knowledge and hands-on experience with application/web server technology (Apache Tomcat, IIS, etc) • Understanding of basic network protocols (TCP/IP, HTTP, FTP, etc) and utilities (Telnet, SSH, CURL, etc) • Working knowledge of Incident and Problem Management tools • Good oral and written communication skills • Excellent time management and organizational skills • Ability to handle multiple concurrent tasks and projects with minimal supervision • Ability to work a flexible schedule
🏖️ Benefits
• Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee • Bonus Potential – if you go above and beyond, you should be rewarded • Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance • Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks) • 10 paid holidays, plus 26 paid days off per year • Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) • Opportunities to join our community service initiatives, including Habitat for Humanity
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