Cybersecurity Analyst

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🔥 1 minute ago

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Logo of Alvaria Inc

Alvaria Inc

1001 - 5000 employees

🤝 B2B

📡 Telecommunications

B2B • Telecommunications • Healthcare

Alvaria Inc. is a leading provider of contact center solutions that delivers an end-to-end platform designed to meet the demands of enterprise clients. The company specializes in compliance, omni-channel campaign management, and AI orchestration, catering primarily to industries such as banking, healthcare, telecommunications, and insurance. With over 50 years of experience, Alvaria has built a reputation for innovation and is trusted by top global organizations in various sectors.

📋 Description

• Serve as the primary internal point of contact and liaison for our 24/7 Managed Detection and Response (MDR) service provider. • Own the internal response and coordination workflow when our external security partner escalates a validated, high-severity threat. • Routinely review managed security portals, threat hunting reports, and endpoint/XDR coverage status across our remote workforce. • Manage the technical integration of security alerts into internal team communication channels and centralized IT ticketing platforms. • Perform daily triage and manual investigation of cloud productivity suite signals, access logs, and application-layer telemetry not fully covered by external tools. • Gather and package evidence logs from endpoint managers, identity providers, and ticketing systems to support our ongoing SOC 2 compliance frameworks and internal audits.

🎯 Requirements

• 2–4 years of experience in cybersecurity operations, systems administration, or a dedicated IT Support role with heavy security duties. • Hands-on experience with centralized Endpoint Management and XDR platforms (managing endpoint health, deployment compliance, and alert viewing). • Strong baseline proficiency with enterprise Cloud Productivity Suite Administration (specifically managing security center settings, audit logs, and identity configurations). • Demonstrated workflow logic capability – experience setting up conditional logic, API webhooks, or using low-code/no-code automation tools to connect disparate platforms. • Exceptional communication skills – ability to interface with internal remote employees cleanly and empathetically during investigations.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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