Implementation Principal Engineer

🕒 May 26

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Amadeus

WebsiteLinkedInAll Job Openings

10,000+ employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Amadeus is a global travel technology company that provides cloud-based software and IT solutions to the travel and tourism industry. It offers SaaS platforms and products for airlines, airports, border authorities, travel sellers, corporate travel and hospitality providers, plus payments and travel intelligence services, powering reservations, passenger services, operations, and analytics. Amadeus emphasizes enterprise-grade integrations, partnerships (including cloud and AI collaborations), and scalability to connect the travel ecosystem.

📋 Description

• Lead the technical delivery of large‑scale implementation projects, including planning, installation, configuration, testing, and go‑live activities, in collaboration with the Project Manager. • Coordinate and drive resolution of technical issues end‑to‑end, providing timely updates, recommendations, and status reporting to internal teams and customer stakeholders. • Work directly with customers on upgrades, installations, architecture discussions, and technical decision‑making, including participation in pre‑sales presentations when required. • Support and facilitate customer testing phases such as Airline Acceptance Testing, User Acceptance Testing (UAT), System Integration Testing (SIT), and Operational Readiness and Airport Transfer (ORAT). • Collaborate across the Software Development Life Cycle (SDLC) with Business Analysts, Quality Assurance (QA), Operations, and Customer Service teams to ensure quality, continuity, and customer satisfaction.

🎯 Requirements

• Brings strong experience with airport management systems such as Airport Operational Database (AODB), Flight Resource Management System (FRMS), Flight Information Display System (FIDS), and Financial Management (PropWorks), including configuration and interface design. • Has practical experience working within a Software Development Life Cycle (SDLC), from requirements analysis through testing and deployment. • Is comfortable working independently on technical topics while collaborating effectively within cross‑functional and customer‑facing teams. • Communicates clearly and professionally with a range of stakeholders, from technical subject matter experts to senior executive (C‑level) audiences. • Approaches problem‑solving with a structured, proactive mindset and contributes constructively to shared goals and solution design.

🏖️ Benefits

• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.