Telephonic Nurse Care Associate

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🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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AMC Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 Private equity on 2021-07

SaaS • Artificial Intelligence • B2B

AMC Health is an enterprise virtual care and remote patient monitoring company that provides clinician-led virtual care, AI-driven predictive models, and real-time physiometric data capture. It partners with health plans, health systems, government programs (including Veterans Affairs), employers, and clinical trials to reduce readmissions, improve chronic disease outcomes, and lower cost of care through an end-to-end platform combining RPM devices, predictive analytics, care management, and quality improvement services.

📋 Description

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs • Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols • Provide patient education and coaching to support adherence to care plans and lifestyle recommendations • Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards • Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care • Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes

🎯 Requirements

• Active LPN/LVN license in good standing • 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management • Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred • Strong telephonic communication, patient education, and motivational interviewing skills • Experience using EMR/EHR systems and comfort working in a technology-enabled care environment • Ability to work independently in a structured remote clinical workflow

🏖️ Benefits

• Fully remote clinical role supporting patients nationwide • Opportunity to work at the forefront of virtual care innovation • Collaborative interdisciplinary care teams • Meaningful work improving patient outcomes every day • Growth opportunities within expanding virtual care programs