
1001 - 5000 employees
Founded 1960
⚕️ Healthcare Insurance
🤝 B2B
👥 HR Tech
Healthcare Insurance • B2B • HR Tech
American Fidelity is a provider of employer-focused benefits and supplemental insurance solutions that helps organizations design, administer, and communicate their employee benefits programs. The company combines voluntary insurance products, administrative services, benefits education, and a digital enrollment platform (AFenroll® and a mobile app) with year-round account support and professional enrollment services to improve employee engagement and simplify HR benefits administration. American Fidelity serves a range of industries—especially education and public sector employers—by offering tailored, industry-specific benefits packages and compliance support.
🔥 12 hours ago
🌪️ Oklahoma – Remote
💵 $60.7k - $99.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Representative
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 1960
⚕️ Healthcare Insurance
🤝 B2B
👥 HR Tech
Healthcare Insurance • B2B • HR Tech
American Fidelity is a provider of employer-focused benefits and supplemental insurance solutions that helps organizations design, administer, and communicate their employee benefits programs. The company combines voluntary insurance products, administrative services, benefits education, and a digital enrollment platform (AFenroll® and a mobile app) with year-round account support and professional enrollment services to improve employee engagement and simplify HR benefits administration. American Fidelity serves a range of industries—especially education and public sector employers—by offering tailored, industry-specific benefits packages and compliance support.
• Possesses expert knowledge of multiple products and services to handle the most complex Customer communications • Acts independently in a professional, knowledgeable, positive, timely and customer-focused manner • Works effectively under pressure in a very fast paced environment • Provides training and development of other team members • Helps to identify opportunities for improving overall team performance
• Bachelor’s Degree From Four-Year College or University • In lieu of Bachelor's degree, position requires 5-7 years of Customer focused and/or customer service experience • Excellent verbal and written communication skills with the ability to explain complex situations in a clear format • Ability to deliver constructive feedback • Interpersonal skills and the ability to develop and maintain relationships with peers and leaders • Good organizational, administrative and time management skills • Creative in finding solutions to Customers needs • Critical thinking • Ability to keep composure and retain a positive tone and attitude • May need the ability to speak Spanish
• 401(k) plans • Additional perks tailored for your well-being
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