American Express Global Business Travel
B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
Bilingual French Travel Consultant
November 25
🗣️🇫🇷 French Required
American Express Global Business Travel
B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
📋 Description
• Learn about the products and services offered by Amex GBT, including all components and steps that make up the booking process. • Respond to customer inquiries as the first point of contact. • Use booking tools and point-exchange platforms to ensure interactions are accurate and comply with the rules of our loyalty programs. • Serve customers worldwide, with a primary focus on our North American clientele.
🎯 Requirements
• Strong computer skills and the ability to navigate new IT platforms. • Experience in customer service, sales, call centers, or hospitality with close customer interaction. • Fluent in spoken and written English and French; the ability to communicate and listen professionally is an asset. • Must have a quiet, secure home office space free from noise and interruptions. • Cooperative, team-oriented, respectful and professional with clients, colleagues and management. • Proactive ability to identify issues, design solutions and execute troubleshooting procedures. • High level of respect for and adherence to privacy and confidentiality protocols. • High school diploma or equivalent general education.
🏖️ Benefits
• Opportunities for advancement • Flexibility • Paid training and a guaranteed full-time position afterward • Salary increases • TICO certification
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