Senior Associate, IS Business Systems Analyst

🕒 April 18

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Logo of Amgen

Amgen

10,000+ employees

Founded 1980

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

💰 $28.5G Post-IPO Debt on 2022-12

Biotechnology • Pharmaceuticals • Science

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• As Sr Associate IS Bus Sys Analyst, operate and support Electronic Data Interchange (EDI) between external wholesalers and Amgen’s Model N SaaS platform. • Liaise with stakeholders in US Commercial, Finance, Accounting, Trade Operations, and Technology organizations. • Support data mappings and data integration for chargebacks and rebates and process workflows with Amgen external wholesalers. • Ensure EDI solutions meet business needs and gather/document business and functional requirements for EDI-related processes. • Develop business & functional requirement documents for EDI processes (e.g., chargebacks, rebates, 340B). • Ensure accurate and complete EDI data integration into Revenue Management systems. • Support timely identification and resolution of EDI data issues, maintaining compliance with data standards and governance. • Develop test artifacts and coordinate testing cycles (SIT/UAT).

🎯 Requirements

• Master’s degree and 2 years of Information Systems experience OR Bachelor’s degree & 4 years of technical experience OR Associate’s degree & 6 years of technical experience OR High school diploma / GED and 8 years of technical experience • 3–5+ years of experience as a Business Analyst, preferably in data, integration, or revenue management domains. • Hands-on experience working with EDI transactions (e.g., 852, 850, 810, 835). • Understanding of data flows, data mapping, and system integrations (e.g., EDI -Model N - SAP). • Experience supporting testing cycles (SIT/UAT) including test case creation and defect management. • Strong analytical skills with experience in data validation, reconciliation, and root cause analysis. • Familiarity with pharmaceutical or healthcare industry processes (e.g., chargebacks, rebates, 340B) preferred. • Experience working with ticketing systems (e.g., ServiceNow) for incident and service request management. • Ability to create and maintain documentation (requirements, process flows, SOPs). • Strong communication skills with ability to work cross-functionally with business, IT, and external partners. • In-depth understanding of Agile practice and use of Jira as the tool. • Excellent learning agility, problem solving and analytical thinking approach.

🏖️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan • Stock-based long-term incentives • Award-winning time-off plans • Flexible work models, including remote and hybrid work arrangements, where possible

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