Amlin plc
1001 - 5000 employees
Founded 1998
Since 2016 Amlin has been wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world and has become MS Amlin.
IT Service Manager
Job not on LinkedIn
đ September 8
đłđ± Netherlands â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đ» Ghost score 18%
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Amlin plc
1001 - 5000 employees
Founded 1998
Since 2016 Amlin has been wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world and has become MS Amlin.
đ Description
âą Lead service onboarding and ensure full operational readiness âą Design new or improved IT services (service design) âą Drive Incident, Major Incident, and Problem Management âą Act as backup for other process managers (Change, Release, Knowledge, etc.) âą Manage vendor and stakeholder relationships âą Continuously improve service quality and ITSM processes
đŻ Requirements
âą 5+ years of experience in Incident, Major Incident, and Problem Management âą Proven experience in service onboarding and service design âą Strong knowledge of ITIL v4 âą Experience with ITSM tools (Freshservice, ServiceNow, Jira) âą Strong communication, analytical, and leadership skills
đïž Benefits
âą A role with significant impact on IT service quality âą An international environment within a leading insurance organization âą Professional and motivated colleagues âą Room for growth, innovation, and continuous improvement
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