Program Enrollment Associate

🔥 0 minutes ago

🏈 Alabama, Florida, +7 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $50k - $53k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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AMOpportunities

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📚 Education

☁️ SaaS

🤝 B2B

💰 $2M Series A - AMOpportunities on 2023-08

Education • SaaS • B2B

AMOpportunities is a company that provides clinical training solutions and manages clinical rotations for medical and nursing students, schools, and healthcare hosts. They operate a technology-enabled platform and administrative services to place trainees in clinical sites, recruit preceptors, support accreditation needs, and streamline placement logistics (including visa and immigration support). AMO partners with hospitals, academic institutions, and preceptors to expand clinical networks, support workforce pipelines, and deliver high-quality, compliant clinical experiences for trainees worldwide.

📋 Description

• Collect and track all required enrollment documents from students, including medical records, identification, academic transcripts, and program-specific requirements • Review submitted documents for completeness, accuracy, and compliance with AMO and clinical site standards • Follow up with students via email and messaging platforms to resolve missing or incorrect documentation in a timely manner • Maintain up-to-date records of document status for each student in the enrollment pipeline • Organize and bundle approved student documents into site-ready packages according to clinical site specifications • Upload finalized document bundles to internal systems, ensuring accurate file naming, version control, and proper storage • Audit document packages prior to submission to confirm all required materials are present and formatted correctly • Share student document bundles with clinical site contacts and manage the approval workflow through to confirmation • Serve as a point of contact between AMO and clinical site administrative staff for document-related inquiries and requests • Track approval status across multiple sites and escalate delays or issues to the appropriate team members • Process student enrollment records upon document approval, updating enrollment status in internal systems accurately and promptly • Coordinate with internal teams to confirm rotation start dates, site assignments, and onboarding completion • Assist students with understanding enrollment requirements, timelines, and next steps throughout the process • Monitor and respond to incoming student inquiries in the shared team inbox in a timely, professional, and empathetic manner • Triage student questions related to document requirements, enrollment status, and general program information • Escalate complex or sensitive student concerns to the appropriate team member or department • Maintain consistent, on-brand communication that reflects AMO's supportive and knowledge-forward voice • Provide general administrative support to the Clinical Operations team, including data entry, reporting, and calendar coordination • Assist in maintaining and updating internal trackers, spreadsheets, and standard operating procedures • Support cross-functional projects and process improvement initiatives as assigned • Perform additional duties as needed to support team goals and student success outcomes

🎯 Requirements

• Bachelor's degree in healthcare administration, business, communications, or related field — or equivalent work experience • Strong written and verbal communication skills with a professional and empathetic tone • Exceptional attention to detail and organizational skills; able to manage multiple tasks and deadlines simultaneously • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfort with digital document management tools • Ability to work both independently and collaboratively in a fast-paced, remote or hybrid environment • Prior experience in customer success, academic advising, student services, or healthcare administration (preferred) • Familiarity with CRM platforms or enrollment management systems (preferred) • Experience coordinating with multiple stakeholders across administrative workflows (preferred) • Exposure to medical education, clinical training, or international student support is a plus (preferred)

🏖️ Benefits

• Medical • Dental • Vision • 401k • Tax Exempt Student Loan Repayment • Commuter Benefits