Amplify
Education
Amplify is a pioneering company in K–12 education, dedicated to providing next-generation curriculum and assessment solutions. Since 2000, Amplify has been developing programs that empower educators with powerful tools, facilitating the development of comprehensive literacy and math systems for students in thousands of school districts globally. Their suite includes the Amplify CKLA literacy program, Desmos Math, and Amplify Science, all designed to align educational practices with the Science of Reading and evidence-based strategies. Amplify also offers professional development through podcasts and webinars, supporting teachers with insight and innovation.
CS Technical Engineer
Job not on LinkedIn
3 days ago
Amplify
Education
Amplify is a pioneering company in K–12 education, dedicated to providing next-generation curriculum and assessment solutions. Since 2000, Amplify has been developing programs that empower educators with powerful tools, facilitating the development of comprehensive literacy and math systems for students in thousands of school districts globally. Their suite includes the Amplify CKLA literacy program, Desmos Math, and Amplify Science, all designed to align educational practices with the Science of Reading and evidence-based strategies. Amplify also offers professional development through podcasts and webinars, supporting teachers with insight and innovation.
📋 Description
• Serve as the technical point of contact for merchants across pre- and post-installation workflows • Troubleshoot issues related to theme conflicts, app integrations, Shopify APIs, performance, and data behavior • Partner with Customer Success to diagnose problems, propose solutions, and guide implementation • Translate technical issues into clear, actionable steps for merchants • Collaborate with Product and Engineering to escalate bugs, validate fixes, and relay outcomes • Participate in strategic business reviews to provide technical clarity and unlock additional value • Identify upsell or expansion opportunities based on technical conversations • Create and maintain technical documentation, playbooks, and repeatable workflows
🎯 Requirements
• 2 to 5 years in a customer-facing technical role (Solutions Engineer, Technical Support, Technical Success, etc.) • Strong understanding of the Shopify ecosystem, including: Liquid themes, Checkout behavior, Store configuration and customization • Experience working directly with ecommerce merchants or SaaS ecommerce tools • A collaborative mindset and willingness to own problems end to end
🏖️ Benefits
• Fully remote role with flexible hours • Work directly with founders, product, and success teams on high-impact merchant problems • Tight-knit team that values speed, clarity, and accountability • Minimal red tape; if you see a solution, you can build or propose it
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