Senior Email Operations Specialist

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $64k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Amsive

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Advertising • Data Science • Analytics

Amsive is a data-led performance marketing agency committed to enhancing ROI through innovative customer acquisition, engagement, and communications solutions. As a full-service marketing partner, Amsive offers a comprehensive suite of strategic marketing services, including direct mail, digital media, SEO, social media, creative content, data intelligence, and advanced analytics. Utilizing their proprietary Audience Science™ platform, Amsive specializes in identifying and connecting with the best customers for their clients, ensuring optimized marketing spend and measurable growth results. With expertise in crafting data-driven, audience-first strategies, they help brands navigate the complex marketing landscape and achieve exceptional results.

📋 Description

• Build, configure, QA, schedule, and deploy email marketing campaigns within ESP platforms, ensuring accuracy and on-time delivery. • Execute audience segmentation, list uploads, suppression management, and targeting based on campaign requirements. • Perform comprehensive quality assurance on all campaigns, including content, links, dynamic content, personalization, tracking, rendering, and functionality across devices and email clients. • Partner with Email Production Specialists to validate template functionality and troubleshoot rendering or coding issues. • Collaborate with Email Campaign Managers to understand campaign objectives, timelines, priorities, and deployment requirements. • Manage campaign scheduling and deployment according to production calendars and service-level expectations. • Troubleshoot and resolve campaign setup, deployment, and platform-related issues, escalating when appropriate. • Maintain accurate campaign documentation, deployment records, and operational processes. • Ensure adherence to email marketing best practices, deliverability standards, compliance requirements, and data integrity. • Support A/B testing, campaign validation, and pre-launch approval processes. • Identify opportunities to improve operational workflows, automation, QA processes, and deployment efficiency. • Assist with platform maintenance, process documentation, and operational best practices as needed.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Information Systems, or a related field (or equivalent professional experience) • 3–5+ years of experience in email operations, campaign execution, marketing operations, or email production (experience level dependent on Senior vs. Specialist) • Hands-on experience building, testing, and deploying email campaigns in ESPs such as Salesforce Marketing Cloud, Adobe Campaign, Braze, Iterable, Acoustic, or similar platforms • Experience with audience segmentation, list management, data imports, and campaign configuration • Strong quality assurance, troubleshooting, and problem-solving skills • Familiarity with email marketing best practices, including deliverability, CAN-SPAM/GDPR compliance, and accessibility • Working knowledge of HTML/CSS for email, including the ability to troubleshoot rendering issues • Experience using email QA and testing platforms such as Litmus or Email on Acid • Familiarity with UTM tracking, campaign tagging, and analytics validation • Experience working in a high-volume agency or enterprise marketing environment • Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment • Strong organizational skills with exceptional attention to detail • Strong analytical and troubleshooting skills with a process improvement mindset • Experience collaborating with cross-functional teams including Production, Strategy, Account Management, and Technology

🏖️ Benefits

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays • Dental, Vision, and Health Insurance • 401(k) with a company match program • Paid Parental Leave