Labor Analyst – Product Specialist

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Ando

Ando

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

👥 HR Tech

☁️ SaaS

Artificial Intelligence • HR Tech • SaaS

Ando is an AI-native workforce intelligence platform that provides fine-grained demand forecasting and autonomous, optimized scheduling for hourly frontline operations. The SaaS product combines 15-minute interval predictive demand, an intelligent scheduling engine, a persistent labor data layer (availability, skills, reliability), verified worker identities (Ando Passport), recruiting triggers, and payroll/compliance integrations to reduce manual scheduling, improve manager efficiency, and align staffing to real demand across industries like restaurants, retail, logistics, and healthcare.

📋 Description

• Ingest customer labor and operational data and turn it into automated schedule recommendations using Ando’s model. • Analyze schedule-vs-actual outcomes weekly. • Contribute to the labor matrix and run cost and usage analyses that inform pricing and positioning. • Work with product and engineering to turn customer needs into product improvements. • Run intake with each new customer and lead the change-management conversation. • Own the weekly relationship. • Lead quarterly business reviews with executives. • Anticipate what a customer needs before they ask.

🎯 Requirements

• Restaurant operations experience preferred • Strong with spreadsheets and data • Comfortable with SQL and data tools • Excellent communicator across levels • Emotionally intelligent • Honest early and anticipatory • Successful candidates will have workforce analytics or operations-research background, preferably in restaurant or hospitality customer-facing SaaS experience, and English/Spanish bilingual.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities

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