Affiliate Manager

🔥 17 hours ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 12%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Associated Nerd Global

Associated Nerd Global

1 - 10 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Associated Nerd Global is a recruitment and talent advisory firm focused on sourcing and placing technology professionals and executives worldwide. They provide fast, transparent tech recruitment and executive search, short time-to-hire screening, cultural-fit assessments, leadership development plans, and employee experience support. The company operates globally (notably Brazil and Portugal), pairs technical screening with customer-success support, and helps companies fill complex technology roles with an emphasis on speed and quality.

📋 Description

• Lead the complete onboarding process for new affiliates, including registration, validation, tracking link setup, dashboard access, and initial guidance • Provide first-line support via chat, email, calls, WhatsApp, and Telegram, in line with defined response SLAs • Translate the product and technology for affiliates and partners • Explain tracking, postbacks, dashboards, performance reports, and promotional materials • Liaise with Product, Tech, and Finance to resolve tracking bugs, payment issues, and creative approval requests • Monitor performance by affiliate, identify declines, and propose reactivation initiatives • Document processes and create FAQs and self-service materials • Ensure partner content complies with the applicable market’s compliance and responsible gambling requirements • Serve as the main point of contact for affiliates and influencers from onboarding through day-to-day operations

🎯 Requirements

• Fluent written and spoken English, with a 100% English-speaking work environment • Previous experience with technology, having worked in product, technical support, or SaaS • Exceptional communication skills, clarity, active listening, and the ability to explain complex concepts simply • Strong organizational skills to manage multiple partners in parallel • Previous experience in iGaming/betting, affiliate marketing, or the creator economy (a plus) • Experience managing relationships with content creators and influencers (a plus) • Familiarity with affiliate platforms (Income Access, Cellxpert, MyAffiliates, Affilka) and CRM systems (a plus) • A third language—Spanish or Portuguese—if the program serves Latin America (a plus) • Curiosity, authenticity, autonomy, and comfort with ambiguity and Australian time zones

🏖️ Benefits

• Remote work • Opportunity to work at a growing gaming startup • English-speaking work environment • Opportunity to work with teams and product organizations based in Australia and New Zealand

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