Customer Service Consultant

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ânima Educação

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2003

📚 Education

🌍 Social Impact

💰 $178.5M Post-IPO Equity - Anima Educação on 2021-11

Education • Social Impact

Ânima Educação is a Brazilian education group and living ecosystem that operates a network of higher-education institutions focused on providing multidisciplinary, quality education and generating social impact. The company presents itself as an interconnected learning organism that connects students, educators and industry partners, highlights initiatives in impact and diversity, and emphasizes technology and AI in teaching. Public materials cite a large educator base (about 14,000 educators), partnerships with industry (for example a program with Gerdau), investor relations and a portfolio of initiatives and news showcasing awards, social-impact projects, and institutional priorities such as leadership diversity and workforce development.

📋 Description

• Provide support to students and their guardians, ensuring high-quality and efficient service • Assist with academic, financial, and administrative inquiries • Provide guidance on internships, re-enrollment, and other institutional processes • Handle inquiries via WhatsApp and, when necessary, video calls • Manage multiple customer interactions simultaneously • Use a variety of communication tools and systems • Ensure a positive student experience through personalized and solution-oriented service

🎯 Requirements

• High school diploma • Proficiency in Microsoft Office • Intermediate Excel skills are preferred • Availability to work from 7:50 a.m. to 12:00 p.m. and from 1:12 p.m. to 5:50 p.m., Monday through Friday

🏖️ Benefits

• Meal Voucher • Tuition Scholarships • Option to receive two tuition scholarships for referrals • Wellness and Quality of Life Program • TotalPass • Zenklub • ECOA – Ânima Corporate School, offering more than 100 free courses • Birthday day off • Half-day paid leave on the birthday of an employee’s child up to 16 years old • People Value Program: gift vouchers for educators during important life events, such as marriage, the birth of a child, or earning a new degree • Health Insurance • Dental Insurance

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