Field Support Engineer

🕒 2 days ago

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Anord Mardix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

Anord Mardix is a global electrical engineering and manufacturing firm specializing in critical power solutions for data centres, commercial and industrial customers. They design and produce switchgear, busway, modular power pods and skids, power distribution units, and power management systems (including SCADA/DCIM), and provide installation, service and lifecycle support. The company emphasizes reliability, customisation and energy-efficient, space-saving designs for critical infrastructure projects worldwide.

📋 Description

• Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems (PLC, SCADA, HMI, PME and networks) across client sites. • Provide on-site technical support, diagnosing faults and resolving hardware/software issues quickly. • Support installation and commissioning of PMS systems, including testing and ensuring correct operation. • Deliver customer training and maintain strong client relationships through good service. • Produce clear service documentation and report activities back to internal teams. • Participate in emergency call-out rota (approx. 1 in 8 weeks) and respond to urgent issues. • Comply with health, safety, and company procedures during all field work. • Travel sometimes across the UK & Europe in a field-based engineering role.

🎯 Requirements

• Bachelor’s degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering • Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks. • Proven track record in a similar field-based engineering role with strong understanding of power management systems, including hardware and software components. • Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems. • Familiarity with industry standards and regulations related to power management. • Excellent problem-solving, analytical and interpersonal skills. • Ability to work independently and manage time effectively. • Valid driver’s license and ability to operate field service vehicles. • Eligibility to work in the UK.

🏖️ Benefits

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; • Opportunities to learn new skills in a fast-paced industry; • A competitive salary and benefits package that includes: • A merit-based annual pay review • Enhanced annual leave • Employee recognition scheme and long service awards • Referral bonus • Volunteer days • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year • Sick pay scheme • Cycle to Work scheme • Enhanced maternity/paternity leave • Flexible/Remote/Hybrid Work