Experience Strategy Director

Job not on LinkedIn

🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

🧐 Strategy

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

AnswerLab

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Private Equity Round on 2022-09

Consulting • Marketing • SaaS

AnswerLab is a company that specializes in user experience research and consulting. They work with future-forward brands to uncover actionable product insights at scale, helping clients to improve customer experience and grow their businesses. AnswerLab provides insights that fuel business growth by helping brands unlock new product experiences, increase brand loyalty, and expand into new markets. They have expertise in a wide range of emerging technologies, such as AI, AR/VR, and voice, and offer DEI research and accessibility testing to ensure products are inclusive. AnswerLab works with top companies like Google and LinkedIn to deliver quality insights and improve product features and user experience.

📋 Description

• Shape Client Experiences by becoming an expert in each client’s brand, business, customers, market, and competitive landscape • Synthesize qualitative and quantitative research, journey mapping, and ecosystem insights into actionable strategies • Ideate innovative solutions that balance creativity, feasibility, scalability, and measurable business impact • Translate insights into client-ready deliverables, including maps, blueprints, frameworks, and strategic recommendations • Own the development of materials and frameworks and present solutions to clients and executive stakeholders • Monitor emerging trends, technologies, and best practices to continuously refine offerings and client strategies • Collaborate with researchers, designers, product, CX, and business leads to deliver integrated and innovative solutions • Mentor strategists or associates, supporting professional development and project execution • Codify methods, tools, and frameworks to standardize and scale AnswerLab’s experience strategy service

🎯 Requirements

• 7–10 years of experience in experience or product strategy • Proven ability to work independently and manage projects end-to-end • Experience facilitating workshops and collaborating with cross-functional teams • Strong storytelling, problem-solving, and strategic thinking skills • Demonstrated ability to mentor team members and influence outcomes • Familiarity with strategy and design tools: journey mapping, service blueprints, research synthesis, Figma, Miro, and other collaboration platforms • Experience influencing executive stakeholders • Curiosity and motivation to explore emerging trends, technologies, methods, and tools

🏖️ Benefits

• Fully remote, with up to 25% travel for client workshops, co-creation sessions, and team collaboration