UX Researcher

🔥 15 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AnswerLab

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Private Equity Round on 2022-09

Consulting • Marketing • SaaS

AnswerLab is a company that specializes in user experience research and consulting. They work with future-forward brands to uncover actionable product insights at scale, helping clients to improve customer experience and grow their businesses. AnswerLab provides insights that fuel business growth by helping brands unlock new product experiences, increase brand loyalty, and expand into new markets. They have expertise in a wide range of emerging technologies, such as AI, AR/VR, and voice, and offer DEI research and accessibility testing to ensure products are inclusive. AnswerLab works with top companies like Google and LinkedIn to deliver quality insights and improve product features and user experience.

📋 Description

• Lead Rapid Research studies end-to-end, delivering insights within 1–2 weeks or an accelerated 1-week sprint • Consult on research methodology and scope • Develop kickoff/alignment documents and moderator guides • Moderate remote and in-person interviews, unmoderated studies, and heuristic evaluations • Conduct literature reviews and competitive analyses as needed • Deliver end-of-day session summaries during fielding • Lead key-takeaway alignment with stakeholders • Analyze findings and develop final reports, including slide decks or written documents with actionable recommendations • Present findings in stakeholder readouts • Build trusted relationships with client stakeholders and provide consultative guidance • Coordinate with recruiting teams on participant screening and scheduling • Support Hindi-language studies and localization needs for India-specific research • Manage multiple concurrent studies across preparation, fielding, and reporting stages • Recommend improvements to internal processes and best practices • Contribute to AnswerLab's knowledge library and internal training initiatives • Contribute to Custom Research projects such as focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, and Critical User Journey audits • Collaborate with UX Research peers across APAC, EMEA, and the US, Research Managers, and Project Managers

🎯 Requirements

• 4+ years of hands-on experience conducting qualitative UX or market research, including leading studies end-to-end • Native/fluent fluency in Hindi and business-level fluency in English • Ability to moderate research sessions and write deliverables in both Hindi and English • Experience partnering with clients/stakeholders in a consulting or agency environment, or equivalent research background • Ability to work independently, manage competing priorities across concurrent studies, and meet fast-moving deadlines • Skilled in in-depth interviews, unmoderated studies, heuristic evaluation, literature review, and competitive analysis • Familiarity with focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, and Critical User Journeys is a nice-to-have • Strong presentation skills, including building decks and presenting results and recommendations to senior stakeholders • Excellent attention to detail and commitment to accuracy and completeness • Exceptional time management and prioritization skills • Excellent written and verbal communication skills • Comfortable using online/remote research tools such as Google Meet, Zoom, dscout, and GSuite • Ability to collaborate across multiple time zones, with occasional schedule flexibility and extended hours • Ability to work at a computer for extended periods • Current work authorization in India; AnswerLab cannot sponsor visas • Undergraduate and/or advanced degree, preferably in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or a related field with a foundation in research-based design

🏖️ Benefits

• Remote/home-based work arrangement • Up to 15% travel, including occasional in-person sessions at regional lab spaces • Scheduling flexibility for collaboration across APAC, EMEA, and US time zones • Opportunity to contribute to longer-form Custom Research projects • Continued development of research and consultative skills • Contribution to AnswerLab's knowledge library and internal training initiatives